If your team is on Office 365 (or Exchange), you can configure a service account to handle Soup Mail mailbox sync on all your users’ behalf.
This has the following advantages:
- Sync is already set up for your team members (including new starters). Nobody needs to do anything to get sync going!
- Users don’t need to provide their mailbox credentials for the sync connection.
- Users don’t need to remember to update their credentials when they change their Office 365 account password.
If you want to enable this feature for your team, please get in touch with us at firstname.lastname@example.org