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Coming Soon: The Next Generation of Soup Mail

Published on March 12th, 2025 by Euan Kennedy | No Comments

We’re thrilled to announce the next generation of Soup Mail – fully integrated into Microsoft 365 for seamless email filing, sharing, and compliance.

For over a decade, project-based teams have relied on Soup Mail to manage their email communications. While messaging apps are great for quick chats, email remains essential for business collaboration, documentation, and agreements.

We’ve listened to your feedback, and one of the key drivers for this update is meeting your evolving requirements. The next generation of Soup Mail delivers exactly that.

What’s new in the Next Generation of Soup Mail?

  • Microsoft 365 Single Sign-On – No more separate passwords!
  • Multi-Factor Authentication – Enhanced security with Microsoft as your identity provider.
  • Emails Stored in Teams – Ensuring security, compliance, and easy access.
  • Fully Compatible with the New Outlook – Works across all devices, including mobile and web.
  • Enhanced Search – Powered by Microsoft Graph.
  • AI-Ready – Indexed emails are accessible to Microsoft Co-Pilot for deeper insights.

What’s the timeline for migration to the Next Generation of Soup Mail?

Watch this space!

We’ll keep you updated monthly and invite you to test the beta in April – stay tuned!

We also published a helpful set of Frequently Asked Questions (FAQs) that you can check out.

Next-generation Soup Mail: FAQ

Published on March 12th, 2025 by Euan Kennedy | No Comments

Next-generation Soup Mail is on its way. It is tightly integrated into Microsoft 365, to maximise your productivity and keep Soup Mail emails directly alongside your other project files, and within your existing team collaboration spaces. To do this, it uses Microsoft Teams as a platform.

Q: Why?! I love Soup Mail just how it is!
A: We’re modernising Soup Mail to keep up with technology changes. We’ve also heard from you folks that use Soup Mail, about what is important to you. See our announcement for more on this.

Q: Is there a change in price?
A: Yes, we will announce the new pricing soon and excited to share that it will be the same or in some cases less that what you are currently paying.

Q: Will the old (current) version be available after 30 June 2025?
A: No.

Q: What do you mean by “AI ready”?
A: By storing emails in Teams, they are available to Microsoft Copilot if you have Copilot enabled, and subject to your configuration of Copilot. We don’t use our own AI, so only what is already under your control applies to the emails.

Q: What is Teams?
A: Teams is Microsoft’s premium collaboration tool that is included with most versions of Microsoft 365. Teams “Files” is SharePoint Online.

Q: I’m not using Teams, will it still work for me?
A: Yes. Teams is included with most version of Microsoft 365 e.g. Microsoft 365 Business incl Team with 1 TB storage per organisation plus 10gb per user. eg. If you have 20 people in your organisation you have 1TB + 20ppl x 10Gb = 1.2TB. If you are not currently licensed to Teams, then please speak with your admin. Teams can also be purchased as a add-on to your existing M365 licence e.g. Teams essentials for $6 / user / month.

Q: How does Teams organise my emails?
A: Each Team has a SharePoint site. Each channel has a folder within the Document Library on the Team site. This gives lots of flexibility and capacity to organise your emails alongside your other project files in any way you wish.

Q: Will my emails be migrated?
A: Yes. A migration tool will be available for planned migration prior to 30 June.

Q: Can I get all my current team emails from the existing Soup Mail?
A: Yes. You can use the existing Folder archive feature to download your emails folder by folder.

Q: What are the limits of Teams?
A: See here for details from Microsoft: https://learn.microsoft.com/en-us/microsoftteams/limits-specifications-teams

 

How long do you spend hunting?

Published on August 24th, 2021 by Euan Kennedy | No Comments
Worker looking in a giant filing cabinet with a giant magnifying glass

One of the most tedious aspects of modern work is hunting down information, documents, or emails that you can’t easily track down in your workspace. There’s that phenomenon where you are certain you’ve just recently seen what you’re looking for, but its location now eludes you. And if you’re like me, you can’t let it go and end up searching in circles, covering the same ground over and over.

Insights from a nearly decade-old McKinsey study still ring true, suggesting that workers spend about 20% of their time “searching and gathering information”. A day every week just looking for things.

Google not only set the standard but also calibrated every internet user’s expectations about search – I start to type what I’m looking for, and I’m already seeing relevant results – but have enterprise applications really done this well? Isn’t it alarming that it’s probably quicker and easier to search and find detailed information on the internet about an obscure rock band from the post-punk era than it is to find an email about the project you’ve been working on just last week, from within your own organisation’s data?

How long and how often do you spend hunting just to find the things you need to progress the real tasks of your day?